Welcome to Shenzhen--SMART Shenzhen FAQ

Date:2018-08-30 16:00

1.Getting to Shenzhen 

How do I book my flight?

We recommend to use Skyscanner to book Roundtrip air ticket as it is economy .

2.Getting to Shenzhen from Hong Kong

We recommend taking the ferry either directly from the airport or from the city if arriving early.

Directly from airport: Hong Kong International SkyPier Airport Ferry(香港国际机场海天码头)to Shekou Ferry Terminal (Shenzhen, 深圳蛇口码头)~28 USD each way

(Do not go through emigration at HongKong. DO NOT PICK UP LUGGAGE. Go directly to ferry to buy ticket. They will automatically transfer luggage and shall find them when arrive in Shenzhen after emigration in ferry terminal.)

From Hong Kong: Hong Kong Macau Ferry Terminal (Hongkong,香港港澳码头) to Shekou Ferry Terminal(Shenzhen, 深圳蛇口码头)~28 USD each way

More information here and here.


We recommend Avant Garden Hotel in the Bao'an District near the incubator on F518 Idea Land. The price is around 85$ per room (for one or two people) and it includes buffet breakfast. Book online in Skyscanner .

You can also find other hotels in the area but please not that not all Chinese hotels are qualified to host international visitors and the reception may not able to communicate in English.

There are other accommodation suggestions in central Shenzhen if you prefer to stay there but note that these are a significant distance from the incubator. They are close to Huaqiangbei electronics market.

4.Visas and Invitation Letters

We strongly suggest that you check the web pages of your local Chinese embassy/consulate at your location and get in touch with them if in doubt, as Visa requirements may vary for different countries.

It is usually best to apply for a tourist visa if appropriate in your context as these are the easiest application to make and usually do NOT require an invitation letter, but please contact your local embassy if in doubt. The Type F visa or a Type M business visa may be more appropriate in your circumstances.

I need a letter of invitation to apply for a visa ?

We are happy to provide an official letter of invitation if your visa type requires it. Please provide your passport infomation  and email to info@smartshenzhen.com.cn

5.Other useful information about Shenzhen

Public transport

Find more information on local transportation here.

Power adapters

Electricity is 220 volts/50 hz. Two-pin European and North American, as well as three-pin Australian style plugs are generally supported. However, be careful to read the voltage information on your devices to ensure they accept 220V (twice the 110V used in many countries) before plugging them in — you may cause burnout and permanent damage to some devices such as hairdryers and razors.

ATMs (Getting Cash)

More information to follow…


Everyone in China uses Wechat for communication. It’s super useful to install, we recommend you do it before you arrive!